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Groups » New Members » Discussion » Can't post anything
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Wesson

Closed: Can't post anything

Posted by Wesson on July 22, 2012

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Wesson
Wesson
posted July 22, 2012
I just joined but I can't publish anything, I keep getting an error message telling me to try again later but it's been a couple of hours now. Is this normal around here?
Rac7helGroup Moderator
Rac7hel Plus
posted July 23, 2012
That's definitely not normal. What exactly does the error message say? Try using a different browser if you haven't yet, or emptying your browser's cache. In the meantime, I'll consult the boss... :S
JackerbieGroup Moderator
Jackerbie Plus
Advice posted July 23, 2012
Hey Wesson, it's definitely not a normal thing to be unable to post. Nickb will likely be able to sort it out, as Rac7hel said. It would be helpful to know what web browser you are using, including the version number, as well as the operating system of your computer.
nickbGroup Manager
nickb Plus
Advice posted July 23, 2012
Hi Wesson,

Can you send the exact error you're seeing to help@protagonize.com, along with any information you can provide about your browser (brand, version) and operating system?

I will take a look at the server logs, but without the exact error it's hard to track down what's going on.

Cheers,
-nick
Wesson
Wesson
posted July 23, 2012
@nickb

Thank you for posting the email address. Don't know if this helps but the error message I get goes like this:

[Ed: error removed - thanks!]

I have Internet Explorer as my browser, don't know much beyond that. I thought I was pretty computer savvy but if no one else is experiencing this it must be a problem with only me.
nickbGroup Manager
nickb Plus
Note posted July 23, 2012
Thanks Wesson, I've responded to your email - please take a look and email me directly with an update.

Appreciate the diligence!

Cheers,
-nick
nickbGroup Manager
nickb Plus
posted July 24, 2012
Looks like we got this sorted out, so closing this topic.

Cheers,
-nick

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